Terms of Service

1. Acceptance of these terms

By creating an account or using TableFlo, the restaurant owner or authorized representative agrees to these Terms of Service and the Privacy Policy. If you use TableFlo for a business, you confirm that you have authority to accept these terms for that business.

TableFlo is a product operated by TATIANKA LTD, a private limited company registered in England and Wales under company number 17042311, with registered office at 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

2. The service

TableFlo provides restaurant reservation, waitlist, guest-history, table-management, export, and optional backup features. Features may change as the product develops. Google Drive backup is optional and Google Sheets is not the authoritative TableFlo database.

3. Accounts and restaurant workspaces

Each restaurant must use accurate account information and keep its login credentials secure. The restaurant is responsible for activity performed through its account and for ensuring that only authorized people use its reception device. Accounts may not be shared between unrelated restaurants. Each workspace is intended for the restaurant assigned to it.

4. Restaurant responsibilities

The restaurant is responsible for:

• Having a lawful reason to collect and use guest names, phone numbers, notes, and visit information.
• Providing any notices or obtaining any consent required by applicable law.
• Keeping records accurate and limiting sensitive information entered into free-text notes.
• Using exports and Google Drive backups securely and controlling access to those files.
• Following applicable laws, restaurant policies, and agreements with guests or third-party booking providers.

5. Acceptable use

You may not use TableFlo to break the law, harm others, send unauthorized communications, gain access to another restaurant's data, interfere with the service, probe security controls, distribute malware, or copy or resell the service except under a separate written agreement.

6. Restaurant data

The restaurant retains its rights in data it submits to TableFlo. The restaurant grants TableFlo permission to process that data only as needed to provide, secure, support, and improve the service and to comply with applicable law. TableFlo does not sell restaurant or guest data.

7. Backups and exports

TableFlo provides export and backup tools, but restaurants remain responsible for reviewing their backup status and retaining copies appropriate for their business. Automatic backups require working internet access and a valid connected Google account. Disconnecting Google Drive stops future backups but does not delete files already stored in the owner's Drive.

8. Availability and changes

TableFlo aims to provide a reliable service, but uninterrupted or error-free operation is not guaranteed. Maintenance, internet failures, third-party outages, security events, or product updates may affect availability. TableFlo may modify or discontinue features with reasonable notice when practical.

9. Suspension and termination

Access may be suspended or terminated for serious misuse, security risk, nonpayment under a future paid plan, legal requirements, or material violation of these terms. Restaurants may stop using the service and request account assistance. Export important records before ending use of the service.

10. Disclaimers

TableFlo is provided on an “as available” basis to the extent permitted by law. TableFlo does not guarantee restaurant revenue, guest attendance, table availability, message delivery, or the accuracy of information entered by restaurant users or external sources.

11. Limitation of liability

To the maximum extent permitted by applicable law, TableFlo will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data arising from use of the service. Nothing in these terms excludes liability that cannot legally be excluded.

12. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, except where applicable consumer law requires otherwise.

13. Changes and contact

These terms may be updated as TableFlo develops. Continued use after updated terms become effective means the restaurant accepts the revised terms. Questions can be sent to tableflowmanagement@gmail.com.

Legal operator: TATIANKA LTD, company number 17042311, registered office 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.